Policies
Refund Policy
At Creed Collectibles, we handle refunds on a case-by-case basis. If you are unsatisfied with your purchase, please reach out to us with your order details and we will work to resolve the issue. We understand that every situation is unique and strive to ensure customer satisfaction.
Please note that Creed Collectibles is not liable for any damage that occurs during shipping. However, if you receive a damaged item, please contact us immediately with pictures of the damage, and we will review the case and do our best to make it right.
Refunds or exchanges will be considered only for products that meet our conditions. Please be sure to review our terms and conditions before making a purchase.
Shipping Policy
At Creed Collectibles, we aim to process and ship your orders as quickly as possible. After your order is received, please allow 2–3 business days for processing and fulfillment before your order is shipped. Once your order is dispatched, you will receive a tracking number to keep you updated on your delivery.
Shipping times may vary based on your location, and we will do our best to ensure that your items arrive as quickly as possible. If you have any questions or concerns about your shipment, feel free to reach out to our customer service team for assistance.